Elite Shine Property Services
1. Information We Collect
We may collect personal information that you voluntarily provide when requesting a quote, scheduling services, contacting us, or completing forms on our website.
We may also automatically collect certain technical information including your IP address, browser type, device information, pages visited, and website usage analytics.
2. How We Use Your Information
Your information may be used for legitimate business purposes including:
3. Text Messages & Email Communications
By providing your phone number and consenting to receive text messages, you authorize Elite Shine Property Services to send communications related to:
SMS Disclosure
If you provide your email address and consent to receive email communications, we may send service updates, appointment information, newsletters, promotions, and special offers. You may unsubscribe from marketing emails at any time by using the unsubscribe link included in those communications.
4. Information Sharing
We may share your information only with trusted third-party providers who assist in operating our business, including:
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties except service providers that facilitate our messaging program.
We may also disclose information if required by law or when necessary to protect our rights, customers, employees, or property.
5. Cookies & Website Technologies
Our website may use cookies, analytics tools, and similar technologies to improve functionality, analyze website traffic, enhance user experience, and support business operations. You may manage cookie preferences through your web browser settings.
6. Data Security
We implement commercially reasonable administrative, technical, and organizational safeguards designed to protect your personal information. While we strive to protect your data, no method of internet transmission or electronic storage is completely secure, and absolute security cannot be guaranteed.
7. Data Retention
Personal information may be retained for as long as reasonably necessary to provide services, comply with legal obligations, resolve disputes, maintain business records, and enforce our agreements.
8. Your Privacy Rights
You may request to:
Marketing text messages may be stopped by replying STOP. Marketing emails may be discontinued by clicking the unsubscribe link included within each marketing email.
9. Changes to This Privacy Policy
We reserve the right to modify or update this Privacy Policy at any time. Any changes become effective immediately upon posting to this page unless otherwise stated. The Effective Date at the top of this policy will reflect the most recent revision.
10. Contact Us
We usually respond via text within a few minutes.
We usually respond via text within a few minutes.
Information We Collect
We may collect personal information that you voluntarily provide to us, including your name, phone number, email address, service address, information about the services you are interested in, and any other information you choose to provide.
We may also collect certain information automatically when you visit our website, such as your IP address, browser type, device information, and information about how you interact with our website.
How We Use Your Information
We may use the information we collect to:
- Respond to inquiries and provide quotes or estimates.
- Schedule, confirm, and provide requested services.
- Communicate with you regarding appointments, services, payments, and customer support.
- Send service reminders, follow-up communications, special offers, promotions, and other marketing communications when permitted by applicable law and based on the consent you provide.
- Improve our website, services, customer experience, and business operations.
- Maintain business records and comply with legal obligations.
- Protect against fraud, misuse, and security threats.
Text Messages and Email Communications
When you provide your phone number and consent to receive text messages from Elite Shine Property Services, you agree to receive text messages related to your inquiries, quotes, appointments, services, customer support, service reminders, promotions, and special offers, as applicable to the consent you provide.
Message frequency may vary. Message and data rates may apply. You may opt out of receiving marketing text messages at any time by replying STOP. You may reply HELP for assistance.
Consent to receive marketing text messages is not a condition of purchasing any goods or services.
When you provide your email address and consent to receive email communications, we may send you service-related communications, updates, promotions, and special offers. You may unsubscribe from marketing emails at any time by using the unsubscribe link included in our marketing emails.
How We Share Your Information
We may share personal information with trusted service providers and business partners that assist us in operating our business, including website hosting providers, scheduling and customer management platforms, payment processors, email service providers, and text messaging service providers.
We do not sell your personal information.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except service providers that assist in delivering our text messaging program.
We may also disclose information when required by law or when we believe disclosure is necessary to protect our rights, property, customers, or others.
Cookies and Website Technologies
Our website may use cookies and similar technologies to improve website functionality, understand website usage, and improve our services. You may be able to control the use of cookies through your browser settings.
Data Security
We take reasonable administrative, technical, and organizational measures to protect the personal information we collect. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We may retain personal information for as long as reasonably necessary to provide our services, maintain business records, fulfill the purposes described in this Privacy Policy, comply with legal obligations, and resolve disputes.
Your Privacy Choices
You may contact us to request access to, correction of, or deletion of certain personal information we maintain about you, subject to applicable law.
You may opt out of marketing text messages by replying STOP and unsubscribe from marketing emails by using the unsubscribe link provided in those communications.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact:
Elite Shine Property Services
Email: Info@EliteShineWC.com
Phone: 949-464-7344
We usually respond via text within a few minutes.
We usually respond via text within a few minutes.